Intelligent bots are computer programs that leverage
artificial intelligence to enable natural conversations with people. The latest
advancements in machine learning, the convergence of compute power are bringing
artificial intelligence into the mainstream. Intelligent bots will transform the
industry and would improve the customer experience.Intelligent bots are offering users to utilize a messaging
app to type in simple English requests to services like Uber. It should be noted
that Google spent almost 20 years in perfecting how to respond to text query.
Intelligent bots have to learn a lot from Google’s lessons in natural
language interpretation,artificial intelligence, user interface.
How Google led the way with less text Google has been the master of returning the most relevant
research to atextual query. Around seven years ago, it began interpreting
the intent of queries and giving answers to queries above search
results. Over the years,Google’s cards have evolved into highly interactive apps
covering fromweather to music, lyrics and flights.Google understands shorthand English like “flights from SF
to LA” and returns interactive cards in the search results. An interactive card
is a much more efficient user interface than messaging back and forth with
a bot.
Google’s interactive card apps Intelligent Bots will soon move to this methodology of using
a full-screen microapp for more complex interactions. To drive the point home
that text-only interaction sucks, a few years ago Google killed its
SMS search product after its interactive cards and micro apps became fully entrenched in
smartphones.
Choosing the right medium for the message People would wait until they are using a computer to write a
document rather than attempting to do it on a phone. While the natural
language intelligent
bots are suited to different tasks in different contexts.When using a voice-only interface, interactions are limited to simple questions and
answers. When Typing into a Smartphone, a more complex query can return a
more interactive card or micro app.
Emerging intelligent bot platforms need to become micro app
platforms So what does this all mean for messaging platforms such as
Slack and Facebook Messenger that are supporting intelligent bots? Intelligent
bots would soon need to augment their APIs so that card apps, micro apps
can flourish within platforms.Supporting card apps and micro apps will require a new
generation of lightweight HTML APIs like Google’s card API. Google
also responds to simple queries before they are even complete. It is yet another
feature that messaging platforms will likely soon add.
Google’s search now answers some queries while you’re typing With some queries, intelligent bots should answer your
question before you even submit it. As Google is now doing in Google Chrome for
some queries like the weather and stock quotes.Intelligent bots should message you when something of
particular interest to you happens. Presently, intelligent bots are quite verbose
and spit out everything that happens in a source system.Google Now proactively sends you push notifications and
interactive cards apps based on your context and interests.If you want to include intelligent bots in your website we are here to help Develop your Bots.
An emerging platform war for developers In the enterprise, users could expect that all of their enterprise
tools are queryable and offer proactive, interactive cards and micro
apps.The value of intelligent bots for the enterprise user is
becoming clear.Intelligent bots will augment intelligence in context of
conversations, push relevant information to employees and optimize workflows.Artificial intelligence is a concept everyone is familiar
with. Even if your only experience of AI is from watching films, there is no trouble
understanding bots.Intelligent bots are computer assistants. They will appear
in your favourite messaging app including Facebook Messenger and Skype. You
can use them for booking flights, hotels, ordering takeaway etc.The bots are essentially virtual assistants, much like
Alexa, Siri and Cortana, but they communicate through text rather than speech.
Could bots replace apps?
Bots let you use natural language to get tasks done. As bots
increase in their capabilities, we would start to use apps less. If you want
to buy something locally, you search for a product and then get directions in
Google maps. Botscan do all this for you: no need to search Google, no need
to launch Uber app.Are Bots the future?
Yes it is true that that bots will be limited by the
platforms on which they run.Using Facebook Messenger or Skype on an iPhone, it will be
limited by what iOS can do. But Google is also busy building bots, and it
will be fascinating to see what appears in both Android N and iOS 10.
In the next few months, we can expect bots to start
appearing in the big messaging apps.Intelligent bots are a set of algorithms that are designed
to perform tasks automated with least manual intervention. They can perform
redundant tasks with high speed, better efficiency and expertise. They are
majorly used for labor -intensive and error-prone tasks. Bots are basically
an extension of machines interacting with the human beings.
Intelligent bots are used for running scripts on net or
investigating huge volume of data on internet. Bots find maximum usage as web
crawlers for analyzing, saving information from large number of web
servers at high speed.Bots are utilized in healthcare for maintaining
database of medical information. It also provide answers to users’ queries
according to the symptoms automatically. In retail sector, many brands use bots for
automated customer assistance. Bots Use AI to do things uniquely, like humans do. They can help
you schedule your travel, guide you, manage your office, do instant messages,
check weather etc.Bots are being trained to acquire human personality as
accurately as possible.They observe how humans behave, perform tasks, react to
situations, follow the way they speak and imitate them as well. But the
companies are still working on polishing these bots and admit that they still
have a long wayahead.
